Privacy Policy

Last updated: February 12, 2026

DeeTours Travel Company ("DeeTours," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deetours.ca or book our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when booking a tour or contacting us.
  • Booking Information: Tour preferences, group size, special requirements, and payment information (processed securely through our booking partner, Bookeo).
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Process and manage your tour bookings
  • Communicate with you about your bookings and respond to inquiries
  • Send you promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., Bookeo for booking management, email service providers).
  • Legal Requirements: When required by law or to protect our rights and safety.

Web Analytics

We use Plausible Analytics, a privacy-friendly web analytics service, to understand how visitors use our website. Plausible is designed with privacy in mind and complies with GDPR, CCPA, and other privacy regulations.

What Plausible collects:

  • Page URL visited
  • HTTP Referer (source of traffic)
  • Browser type (e.g., Chrome, Firefox)
  • Operating system (e.g., Windows, Mac, iOS)
  • Device type (desktop, mobile, tablet)
  • Country (based on anonymized IP address)

What Plausible does NOT collect:

  • No cookies: Plausible does not use cookies or any persistent identifiers
  • No personal data: IP addresses are anonymized and not stored
  • No cross-site tracking: We cannot track you across different websites
  • No user profiles: We cannot identify individual users

All data is processed anonymously and stored on EU-owned infrastructure in Germany. For more information about Plausible's privacy practices, visit plausible.io/privacy.

To opt-out of Plausible tracking, you can enable "Do Not Track" in your browser settings or visit Plausible's opt-out guide.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

Cookies and Tracking Technologies

Our website does not use cookies for analytics purposes. We use Plausible Analytics, which is completely cookieless and does not require a cookie consent banner.

Third-party services we use (Bookeo for bookings, ConvertKit for email marketing) may use their own cookies. Please refer to their respective privacy policies for more information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

DeeTours Travel Company
Email: hello@deetours.ca
Toronto, Ontario, Canada